HELP CENTRE

Questions answered.

NEXUS applications are being prepared and tested for release.

Can I buy NEXUS software today?

Not yet. Toolkit checkout is currently in Stripe test mode and does not deliver software. NEXUS Connect is in development.

Does every application start at £3?

No. The £3 minimum applies to NEXUS Toolkit only. NEXUS Connect is planned to start at £50. Each product has its own minimum.

Are future versions included?

Not automatically. Future versions may require a separate purchase; the licence and included updates will be clear before live sales. Statutory consumer rights are unaffected.

Can I use the Toolkit with real children's or safeguarding data?

No. The preview has not completed the required functionality and safeguarding-security testing.

How can I report a problem?

A support and fault-reporting channel is being prepared. Please do not send sensitive personal or safeguarding information through general enquiries.